2014 Cadillac SRX

78 serious complaints of 390, the most about power train (21) and suspension (19); per car on the road, 0.7× this model's usual year. 2 recalls. NHTSA investigation PE20019: rear toe link adjuster separation.

What owners report

“The contact owns a 2014 cadillac srx. While traveling at various speeds and attempting to come to a stop, the brakes were applied but the vehicle failed to come to a complete stop. The contact felt a slight jerking motion. The failure was persistent. The vehicle was taken to a dealer where it was unable to be diagnosed.”

An owner's complaint to NHTSA about the power train, Oct 2015

“The contact owns a 2014 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part for the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.”

An owner's complaint to NHTSA about the suspension, Sep 2021

Fixes and extended coverage

• Repair program On certain 2010-2015 model year cadillac srx and 2011-2015 model year chevrolet volt vehicles, the manual liftgate gas strut may detach from the liftgate when the liftgate is closed and the piston rod could separate from the strut tube. Dealers are to replace the liftgate struts. (G-209156, Jan 2015)
• Repair program This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. (PIT5236F, Aug 2015)

From the manufacturer's bulletins filed with NHTSA. A dealer can look up whether a car has had the work done or is still covered.

390 owner complaints · 2 recalls (check a car's VIN for open recalls) · EPA combined: 18–19 mpg · NHTSA: 5 of 5 stars · 2014 trims and features