2011 Cadillac SRX

202 serious complaints of 446, the most about suspension (62) and power train (36); per car on the road, 1.1× this model's usual year. 7 recalls. NHTSA investigation PE20019: rear toe link adjuster separation.

What owners report

“The contact owns a 2011 Cadillac SRX. The contact stated the suspension and rear axle service message was displayed. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was unavailable. The contact called the local dealer who confirmed that parts were not available.”

An owner's complaint to NHTSA about the suspension, Nov 2021

“The contact owns a 2011 Cadillac SRX. The contact stated there was a default of service axle notification warning light on the instrument panel while starting the vehicle. The vehicle was diagnosed at a local dealer with an external rear axle leak. The vehicle was not repaired. The manufacturer was notified of the failure.”

An owner's complaint to NHTSA about the power train, Apr 2022

Fixes and extended coverage

• Extended coverage On some 2008 model year (MY) Saturn Outlook; 2008-2009 MY Buick Allure, Chevrolet Equinox, Chevrolet Uplander, Pontiac G8, Pontiac Montana SV6, Pontiac Torrent, and Saturn VUE; 2008-2010 MY Hummer H3 and Pontiac G6; 2008-2011 MY Cadillac CTS, Cadillac SRX, and Chevrolet Impala; 2008, 2011-2012 MY… (GCUS-9-939, Sep 2015)
• Extended coverage On some various model year vehicles, the throttle-position sensor may cause the engine to run rough, cause the malfunction-indicator lamp and/or an engine reduced power message to illuminate, and reduce the engine's power. 14582A - Special Coverage (2012 model year Buick Enclave, Lacrosse, Regal;… (GCUS-9-1009, Oct 2015)
• Repair program On certain 2010-2015 model year cadillac srx and 2011-2015 model year chevrolet volt vehicles, the manual liftgate gas strut may detach from the liftgate when the liftgate is closed and the piston rod could separate from the strut tube. Dealers are to replace the liftgate struts. (G-209156, Jan 2015)
• Repair program Customer Satisfaction Program - Navigation Radio Loss of Customer Settings (13322, Dec 2014)
• Repair program This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. (PIT5236F, Aug 2015)
• Repair program Certain 2010-2012 model year cadillac srx vehicles equipped with a sunroof (rpo c3u) and located in certain areas, may have a condition in which the vehicle’s sunroof drain hose material may shrink due to changing environmental conditions. Dealers are to replace the front sunroof drain hoses. (G-208314, Jan 2015)

From the manufacturer's bulletins filed with NHTSA. A dealer can look up whether a car has had the work done or is still covered.

446 owner complaints · 7 recalls (check a car's VIN for open recalls) · EPA combined: 18–20 mpg · NHTSA: Not rated · 2011 trims and features