2013 Cadillac SRX

116 serious complaints of 393, the most about power train (31) and speed control (25); per car on the road, 0.9× this model's usual year. 5 recalls. NHTSA investigation PE20019: rear toe link adjuster separation.

What owners report

“The contact owns a 2013 cadillac srx. While driving at any speed, the vehicle lost power without warning and the engine light illuminated. The vehicle was taken to the dealer where it was diagnosed that the spark plugs needed to be replaced. The spark plugs were replaced, but the failure recurred.”

An owner's complaint to NHTSA about the power train, Jul 2016

“The contact owns a 2013 cadillac srx. The contact stated that while driving approximately 5 mph, the vehicle lost acceleration power without warning. The vehicle regained power independently. The failure recurred a dozen times over a period of seven months. The vehicle was taken to the dealer, who could not duplicate the failure.”

An owner's complaint to NHTSA about the speed control, Apr 2014

Fixes and extended coverage

• Extended coverage On some vehicles, equipped with e85 flex fuel capability (fhs), the flexible fuel sensor may become inoperative during normal operation due to an electrical failure caused by road salt and other environmental contaminants. 14289 - special coverage. (G-199041, Aug 2014)
• Repair program 13125 - Customer Satisfaction Program - There may be an interference condition between the outside door handle and the door handle bracket assembly. Dealers will inspect and modify the front and rear outside door handles. (G-166827, May 2013)
• Repair program On certain 2010-2015 model year cadillac srx and 2011-2015 model year chevrolet volt vehicles, the manual liftgate gas strut may detach from the liftgate when the liftgate is closed and the piston rod could separate from the strut tube. Dealers are to replace the liftgate struts. (G-209156, Jan 2015)
• Repair program 12293 - Customer Satisfaction Program. Dealers are to update the software for the CUE system and the navigation map database for the HMI radio. (G-159588, Feb 2013)
• Repair program This warranty administration bulletin provide policy information on modification of policy and procedures section 1.6.2.11 for repairs performed under the customer satisfaction program. (13-00-89-001, Mar 2013)
• Repair program This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. (PIT5236F, Aug 2015)

From the manufacturer's bulletins filed with NHTSA. A dealer can look up whether a car has had the work done or is still covered.

393 owner complaints · 5 recalls (check a car's VIN for open recalls) · EPA combined: 18–19 mpg · NHTSA: 5 of 5 stars · 2013 trims and features