2012 Volkswagen Routan

46 serious complaints of 63, the most about engine (21) and fuel system (8); 1.0× this model's usual share of all serious complaints about 2012 vehicles. 1 recall.

What owners report

“The car will just shut down while driving. No warning, no lights, no check engine, no power steering or power breaks (I have to put all I got into trying to steer the car to just pull over!). I have to bring the car to a complete stop and restart it. It has happened about 3 times.”

An owner's complaint to NHTSA about the engine, Jun 2019

“Vehicle has experienced stalling, engine shutdown, and difficulty starting multiple times. Engine has now stalled more frequently at both low speeds and while driving on highway. Each time, rpm's have gone to zero and it's completely lost power to steering.”

An owner's complaint to NHTSA about the fuel system, Sep 2020

Fixes and extended coverage

• Extended coverage Left Cylinder Head Limited Warranty Extension ? (VWP-15, Jan 2015)
• Extended coverage Warranty Extension for Left Cylinder Head Certain 2011 - 2012 Model Year Volkswagen Routan with 3.6L Engine (Engine Code CJRA) (Customer, Feb 2015)
• Extended coverage VOLKSWAGEN DEALERSHIP COMMUNICATION: Volkswagen announced a warranty extension program to cover the High Pressure Fuel Pump on 2009-2012 model year TDI Clean Diesel Engine vehicles (Dealer, Apr 2015)

From the manufacturer's bulletins filed with NHTSA. A dealer can look up whether a car has had the work done or is still covered.

63 owner complaints · 1 recall (check a car's VIN for open recalls) · EPA combined: 20 mpg · NHTSA: Not rated · 2012 trims and features