2014 Jeep Grand Cherokee

1,617 serious complaints of 2,376, the most about power train (474) and engine (408); per car on the road, 2.0× this model's usual year. 19 recalls. NHTSA investigation EA16002: vehicle rollaway, engine on. NHTSA investigation EA21002: desiccated air bag inflator rupture.

What owners report

“The contact owns a 2014 jeep grand cherokee. After the vehicle was being repaired per nhtsa campaign number: 16v240000 (power train), the gear shifter failed to shift from the park position when attempting to reverse. The failure recurred numerous times and in various positions. The vehicle was not diagnosed or repaired.”

An owner's complaint to NHTSA about the power train, Jul 2016

“The contact owns a 2014 jeep grand cherokee. While driving at 35 mph, the vehicle stalled and failed to switch gears. The engine restarted after numerous attempts. The check engine and service transmission warning indicator illuminated. The failure recurred on several occasions. The vehicle was taken to a dealer.”

An owner's complaint to NHTSA about the engine, Feb 2015

Fixes and extended coverage

• Extended coverage Some customers may comment on one of the following: The carbon fiber inner doors and instrument panel appliques are delaminating. (23-001-19, Aug 2019)
• Extended coverage Front Outboard Seat Belts May Not Retract Properly - X90 Warranty Extension This bulletin involves inspecting both of the front seat belt retractor D-rings for cracks, whitening or witness marks on the plastic overmolds. (23-013-21, Mar 2021)
• Extended coverage 3.0L Diesel Crankshaft Tone Wheel Loss of Signal - X95 Warranty Extension This bulletin involves replacing the crankshaft tone wheel. (14-008-21, Aug 2021)
• Extended coverage V08/v11 epa and carb approved emissions modification and extended warranty note: vins live may 3rd , 2019 ; dealer instructions to publish may 7th , 2019 (OD54901, May 2019)
• Extended coverage Customers may comment on the following:The upper leather IP cover is delaminating or separating. (23-036-19, Dec 2019)
• Extended coverage Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset. (23-018-20, Aug 2020)

From the manufacturer's bulletins filed with NHTSA. A dealer can look up whether a car has had the work done or is still covered.

2,376 owner complaints · 19 recalls (check a car's VIN for open recalls) · EPA combined: 15–25 mpg · NHTSA: 4–5 of 5 stars · 2014 trims and features