Which year to buy
Bar height: serious owner complaints to NHTSA for that year per car on the road, against this model's usual year.
2014CAREFULSerious complaints 1.4× usual, mostly steering and stability control Extended coverage
404 serious complaints of 636, the most about steering (140) and stability control (104); per car on the road, 1.4× this model's usual year. 12 recalls. NHTSA investigation PE14010: active safety system malfunction.
What owners report
“The contact owns a 2014 chevrolet impala. While driving approximately 45 mph, the power steering warning message displayed and the audible chime activated. The steering wheel became very difficult to turn.”
An owner's complaint to NHTSA about the steering, Mar 2018
“Started my vehicle and power steering warning came on, dismissed it, stability control warning appeared, dismissed it, traction control light and abs light remained on. This occurred when leaving a friend's driveway and driving onto a county road. The power steering was inoperative! Took vehicle to repair shop.”
An owner's complaint to NHTSA about the stability control, Aug 2019
Fixes and extended coverage
- Extended coverage On some 2011-2015 model year Chevrolet Caprice and 2012-2015 model year Chevrolet Impala police patrol vehicles, idling the engine for extended periods of time can prematurely wear the engine-cooling-fan motor. 14588A - Special Coverage (revised Part Information and Service Procedure sections). (GCUS-9-1066, Oct 2015)
- Extended coverage Bank 1 / Bank 2) diagnostic trouble code may set as a result of a sticking exhaust camshaft position actuator solenoid valve. 16115 Special Coverage. (GCUS-9-3286, Dec 2016)
- Extended coverage Special Coverage - In certain 2014 model year Chevrolet Impala and Malibu vehicles equipped with a 2.5L engine, the rocker arm oil control valve, (OCV), may malfunction. Dealers are to replace the rocker arm oil control valve. (N192289160, Jun 2020)
- Extended coverage On some police patrol vehicles, idling the engine for extended periods of time can prematurely wear the engine-cooling-fan motor. 14588b - special coverage (revised to add 2016 my chevrolet impala). (14588B, Nov 2015)
- Extended coverage Police patrol vehicles, idling the engine for extended periods of time can prematurely wear the engine-cooling-fan motor. 14588c - special coverage (revised labor time). (GCUS-9-1466, Jan 2016)
- Extended coverage Some vehicles, may have a condition where the rear seatbelt buckle may be difficult to unlatch or may not unlatch when pressing the release button. 17306 - Special Coverage. (17306, Sep 2017)
From the manufacturer's bulletins filed with NHTSA. A dealer can look up whether a car has had the work done or is still covered.
636 owner complaints · 12 recalls (check a car's VIN for open recalls) · EPA combined: 21–28 mpg · NHTSA: 4–5 of 5 stars · 2014 trims and features
Verdicts computed from NHTSA owner complaints, defect investigations and recalls. Cars on the road from New York State registrations. (How we judge.) Data checked 2026-10-06.
Trims and features
Engines: 2.4L 4-cyl; 2.5L 4-cyl; 3.6L 6-cyl · Drive: FWD
2014 Impala trims
| 1LT | 2LT | ECO 1SA | ECO 2SA | LS | LTZ | LTZ (2LZ) |
|---|
base price, seating and driver-assistance equipment from NHTSA's vehicle database (vPIC), as Chevrolet reports it. Tech and comfort features (CarPlay, heated seats, sunroof) for Chevrolet aren't in our data yet. "—": not verified in our sources. "Varies": standard on some versions of the trim.
Year by year
| Year | Engines | Drive | Fuel economy | Crash rating | Recalls | Owner complaints | Most-reported problem | CarPlay |
|---|---|---|---|---|---|---|---|---|
| 2020 | 3.6L 6-cyl | FWD | 22 mpg | 5 of 5 | 0 | 15 | Unknown or other (7) | Yes |
| 2019 | 2.5L 4-cyl 3.6L 6-cyl | FWD | 22–25 mpg | 5 of 5 | 1 | 28 | Electrical system (9) | Yes |
| 2018 | 2.5L 4-cyl 3.6L 6-cyl | FWD | 22–25 mpg | 5 of 5 | 1 | 59 | Unknown or other (16) | Yes |
| 2017 | 2.5L 4-cyl 3.6L 6-cyl | FWD | 22–25 mpg | 5 of 5 | 0 | 116 | Unknown or other (31) | Yes |
| 2016 | 2.5L 4-cyl 3.6L 6-cyl | FWD | 20–25 mpg | 4–5 of 5 | 0 | 890 | Engine (304) | Yes |
| 2015 | 2.5L 4-cyl 3.6L 6-cyl | FWD | 20–25 mpg | 4–5 of 5 | 3 | 300 | Electrical system (96) | No |
| 2014 | 2.4L 4-cyl 2.5L 4-cyl 3.6L 6-cyl | FWD | 21–28 mpg | 4–5 of 5 | 12 | 636 | Electrical system (221) | No |
| 2013 | 3.6L 6-cyl | FWD | 22 mpg | 4 of 5 | 1 | 272 | Electronic stability control (esc) (108) | No |
| 2012 | 3.6L 6-cyl | FWD | 22 mpg | 4 of 5 | 3 | 258 | Electrical system (58) | No |
| 2011 | 3.5L 6-cyl 3.9L 6-cyl | FWD | 21–23 mpg | Not rated | 2 | 505 | Electronic stability control (esc) (132) | No |
| 2010 | 3.5L 6-cyl 3.9L 6-cyl | FWD | 21–22 mpg | Not rated | 4 | 441 | Electrical system (132) | No |
Owner complaints are unverified reports to NHTSA, counted as filed: older years have had longer to collect them and sales aren't adjusted for, so see Which year to buy for a fair comparison. Most-reported problem: the component named in the most complaints that year. Sources: EPA, NHTSA, Apple.
Which years have…
Apple lists CarPlay for: Impala 2016–2020 (Apple).
Every NHTSA-rated version: crash ratings, safety tech, recalls, complaints
| Year | Version | Stars | Forward collision warning | Lane departure warning | Recalls | Complaints |
|---|---|---|---|---|---|---|
| 2020 | Chevrolet Impala 4 DR FWD | 5 | Optional | Optional | 0 | 15 |
| 2019 | Chevrolet Impala 4 DR FWD | 5 | Optional | Optional | 1 | 28 |
| 2018 | Chevrolet Impala 4 DR FWD | 5 | Optional | Optional | 1 | 59 |
| 2017 | Chevrolet Impala 4 DR FWD | 5 | Optional | Optional | 0 | 116 |
| 2016 | Chevrolet Impala 4 DR FWD | 5 | Optional | Optional | 0 | 111 |
| 2016 | Chevrolet Impala Eco eAssist 4 DR FWD | 5 | Optional | Optional | 9 | 779 |
| 2016 | Chevrolet Impala Limited 4 DR FWD | 4 | No | No | 9 | 779 |
| 2015 | Chevrolet Impala 4 DR FWD | 5 | Optional | Optional | 3 | 300 |
| 2015 | Chevrolet Impala Eco eAssist 4 DR FWD | 5 | Optional | Optional | 3 | 288 |
| 2015 | Chevrolet Impala Limited 4 DR FWD | 4 | No | No | 3 | 288 |
| 2014 | Chevrolet Impala 4 DR FWD | 5 | Optional | Optional | 12 | 636 |
| 2014 | Chevrolet Impala Limited 4 DR FWD | 4 | No | No | 12 | 619 |
| 2013 | Chevrolet Impala 4 DR FWD | 4 | No | No | 1 | 272 |
| 2012 | Chevrolet Impala 4 DR FWD | 4 | No | No | 3 | 258 |
| 2011 | Chevrolet Impala 4 DR FWD | Not Rated | No | No | 2 | 505 |
| 2010 | Chevrolet Impala 4-DR w/SAB | Not Rated | No | No | 4 | 441 |
Source: NHTSA.
Every EPA-rated version: engines and combined mpg
| Year | EPA model | Engines | Combined |
|---|---|---|---|
| 2020 | Impala | Auto (S6), 6 cyl, 3.6 L, SIDI Auto (S6), 6 cyl, 3.6 L, SIDI; FFV |
22 |
| 2019 | Impala | Auto (S6), 4 cyl, 2.5 L, SIDI Auto (S6), 6 cyl, 3.6 L, SIDI Auto (S6), 6 cyl, 3.6 L, SIDI; FFV |
22–25 |
| 2018 | Impala | Auto (S6), 4 cyl, 2.5 L, SIDI Auto (S6), 6 cyl, 3.6 L, SIDI; FFV Auto (S6), 6 cyl, 3.6 L, SIDI |
22–25 |
| 2017 | Impala | Auto (S6), 4 cyl, 2.5 L, SIDI Auto (S6), 6 cyl, 3.6 L, SIDI Auto (S6), 6 cyl, 3.6 L, SIDI; FFV |
22–25 |
| 2016 | Impala | Auto (S6), 4 cyl, 2.5 L, SIDI Auto (S6), 6 cyl, 3.6 L, SIDI; FFV Auto (S6), 6 cyl, 3.6 L, SIDI |
21–25 |
| 2016 | Impala Bi-Fuel (CNG) | Auto (S6), 6 cyl, 3.6 L | 20 |
| 2016 | Impala Limited | Auto 6-spd, 6 cyl, 3.6 L | 22 |
| 2015 | Impala | Auto (S6), 4 cyl, 2.5 L, SIDI Auto (S6), 6 cyl, 3.6 L, SIDI; FFV Auto (S6), 6 cyl, 3.6 L, SIDI |
21–25 |
| 2015 | Impala Bi-Fuel (CNG) | Auto (S6), 6 cyl, 3.6 L | 20 |
| 2015 | Impala Limited | Auto 6-spd, 6 cyl, 3.6 L | 22 |
| 2014 | Impala | Auto (S6), 4 cyl, 2.5 L, SIDI Auto (S6), 6 cyl, 3.6 L, SIDI; FFV Auto (S6), 6 cyl, 3.6 L, SIDI |
21–24 |
| 2014 | Impala Limited | Auto 6-spd, 6 cyl, 3.6 L | 22 |
| 2014 | Impala eAssist | Auto (S6), 4 cyl, 2.4 L | 28 |
| 2013 | Impala | Auto 6-spd, 6 cyl, 3.6 L, SIDI Auto 6-spd, 6 cyl, 3.6 L, SIDI; FFV |
22 |
| 2012 | Impala | Auto 6-spd, 6 cyl, 3.6 L, SIDI Auto 6-spd, 6 cyl, 3.6 L, SIDI; FFV |
22 |
| 2011 | Impala | Auto 4-spd, 6 cyl, 3.5 L Auto 4-spd, 6 cyl, 3.9 L |
21–23 |
| 2010 | Impala | Auto 4-spd, 6 cyl, 3.5 L Auto 4-spd, 6 cyl, 3.5 L, FFV Auto 4-spd, 6 cyl, 3.9 L, FFV |
21–22 |
Source: fueleconomy.gov.