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Which year to buy
Bar height: serious owner complaints to NHTSA for that year per car on the road, against this model's usual year.
2014GOOD BUYSerious complaints 0.8× usual
82 serious complaints of 144, the most about engine (34) and power train (17); per car on the road, 0.8× this model's usual year.
What owners report
“The contact owns a 2014 chevrolet captiva. While driving 25 mph, an abnormal noise could be heard coming form the engine. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic who diagnosed that the drive belt and drive belt tensioner failed and needed to be repaired. The vehicle was not repaired.”
An owner's complaint to NHTSA about the engine, Jul 2017
“The contact owns a 2014 chevrolet captiva. The contact stated that the key became stuck in the ignition and would not turn past the accessory position. The vehicle was taken to an independent mechanic where it was diagnosed that the shift assembly failed. The vehicle was not repaired.”
An owner's complaint to NHTSA about the power train, Mar 2018
Fixes and extended coverage
- Repair program This message was to inform dealers that bulletin 15806 was not released as scheduled on Monday, May 16, 2016. (GCUS-3-557, May 2016)
- Repair program 15806 - Customer Satisfaction Program - Under certain conditions, a software error could cause the odometer value in certain vehicles to increase a small amount (a fraction of a [mile/kilometer]) at startup. Dealers are to reprogram the IPC software. (GCUS-3-730, Oct 2016)
- Repair program 15806 - Customer Satisfaction Program (MY 09-10 Suspended) - Under certain conditions, a software error could cause the odometer value in certain vehicles to increase a small amount (a fraction of a [mile/kilometer]) at startup. Dealers are to reprogram the IPC software. (GCUS-3-734, Oct 2016)
- Repair program Under certain conditions, a software error could cause the odometer value in certain vehicles to increase a small amount (a fraction of a [mile/kilometer]) at startup. (GCUS-3-770, Nov 2016)
- Repair program This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. (PIT5236F, Aug 2015)
- Repair program 14515 - customer satisfaction program (stop delivery expansion). (14515, Dec 2014)
From the manufacturer's bulletins filed with NHTSA. A dealer can look up whether a car has had the work done or is still covered.
144 owner complaints · 0 recalls · EPA combined: 18–23 mpg · NHTSA: 3 of 5 stars · 2014 trims and features
Every Captiva year's verdict →
Verdicts computed from NHTSA owner complaints, defect investigations and recalls. Cars on the road from New York State registrations. (How we judge.) Data checked 2026-10-06.
Trims and features
Engines: 2.4L 4-cyl; 3.0L 6-cyl · Drive: AWD, FWD
2014 Captiva trims
| 1LS | 1LT | 2LS | LTZ |
|---|
base price, seating and driver-assistance equipment from NHTSA's vehicle database (vPIC), as Chevrolet reports it. Tech and comfort features (CarPlay, heated seats, sunroof) for Chevrolet aren't in our data yet. "—": not verified in our sources. "Varies": standard on some versions of the trim.
Year by year
| Year | Engines | Drive | Fuel economy | Crash rating | Recalls | Owner complaints | Most-reported problem | CarPlay |
|---|---|---|---|---|---|---|---|---|
| 2015 | 2.4L 4-cyl | FWD | 23 mpg | 3 of 5 | 0 | 14 | Electrical system (5) | No |
| 2014 | 2.4L 4-cyl 3.0L 6-cyl | AWD, FWD | 18–23 mpg | 3 of 5 | 0 | 144 | Electrical system (61) | No |
| 2013 | 2.4L 4-cyl 3.0L 6-cyl | AWD, FWD | 18–23 mpg | Not rated | 0 | 106 | Engine (55) | No |
| 2012 | 2.4L 4-cyl 3.0L 6-cyl | AWD, FWD | 18–23 mpg | Not rated | 0 | 145 | Electrical system (89) | No |
| 2011 | — | — | — | Not rated | 1 | 1 | Power train (1) | No |
Owner complaints are unverified reports to NHTSA, counted as filed: older years have had longer to collect them and sales aren't adjusted for, so see Which year to buy for a fair comparison. Most-reported problem: the component named in the most complaints that year. Sources: EPA, NHTSA, Apple.
Apple lists CarPlay for: Captiva 2020–2025 (Apple).
Every NHTSA-rated version: crash ratings, safety tech, recalls, complaints
| Year | Version | Stars | Forward collision warning | Lane departure warning | Recalls | Complaints |
|---|---|---|---|---|---|---|
| 2015 | Chevrolet Captiva SUV FWD | 3 | No | No | 0 | 14 |
| 2015 | Chevrolet Captiva SUV AWD | 3 | No | No | 0 | 14 |
| 2014 | Chevrolet Captiva SUV FWD | 3 | No | No | 0 | 144 |
| 2014 | Chevrolet Captiva SUV AWD | 3 | No | No | 0 | 144 |
| 2013 | Chevrolet Captiva SUV FWD | Not Rated | No | No | 0 | 106 |
| 2013 | Chevrolet Captiva SUV AWD | Not Rated | No | No | 0 | 106 |
| 2012 | Chevrolet Captiva SUV AWD | Not Rated | No | No | 2 | 145 |
| 2012 | Chevrolet Captiva SUV FWD | Not Rated | No | No | 2 | 145 |
| 2011 | Chevrolet Captiva SUV AWD | Not Rated | No | No | 1 | 1 |
| 2011 | Chevrolet Captiva SUV FWD | Not Rated | No | No | 1 | 1 |
Source: NHTSA.
Every EPA-rated version: engines and combined mpg
| Year | EPA model | Engines | Combined |
|---|---|---|---|
| 2015 | Captiva FWD | Auto 6-spd, 4 cyl, 2.4 L | 23 |
| 2014 | Captiva AWD | Auto 6-spd, 6 cyl, 3.0 L | 18 |
| 2014 | Captiva FWD | Auto 6-spd, 4 cyl, 2.4 L Auto 6-spd, 6 cyl, 3.0 L |
19–23 |
| 2013 | Captiva AWD | Auto 6-spd, 6 cyl, 3.0 L | 18 |
| 2013 | Captiva FWD | Auto 6-spd, 4 cyl, 2.4 L Auto 6-spd, 6 cyl, 3.0 L |
19–23 |
| 2012 | Captiva AWD | Auto 6-spd, 6 cyl, 3.0 L | 18 |
| 2012 | Captiva FWD | Auto 6-spd, 4 cyl, 2.4 L Auto 6-spd, 6 cyl, 3.0 L |
19–23 |
Source: fueleconomy.gov.