2013 Cadillac XTS

56 serious complaints of 103, the most about suspension (25) and engine (12); per car on the road, 2.4× this model's usual year. 5 recalls.

What owners report

“While I was driving rear dropped to ground I almost had accident on busy hwy stoped the car on curb side to look rear was almost on ground wait for 10 minutes start the car it went up but now it happens all the time and dealer doesn't know the cause I sow more than 100 complaine on the same model and year car I am hoping to nhtsa will do something to make…”

An owner's complaint to NHTSA about the suspension, Apr 2019

“The contact owns a 2013 cadillac xts. While coming to a stop at 20 mph, the vehicle sputtered without warning and stalled. The vehicle was able to be restarted. The vehicle was taken to a dealer where it was diagnosed that the battery cables needed to be replaced. The vehicle was repaired; however, the failure recurred several times.”

An owner's complaint to NHTSA about the engine, Apr 2016

Fixes and extended coverage

• Extended coverage On some vehicles, the hazard flashers may turn on after the vehicle is shut down and/or they may turn on while driving. 16087 Special Coverage. (GCUS-9-3216, Dec 2016)
• Repair program 12293 - Customer Satisfaction Program. Dealers are to update the software for the CUE system and the navigation map database for the HMI radio. (G-159588, Feb 2013)
• Repair program This warranty administration bulletin provide policy information on modification of policy and procedures section 1.6.2.11 for repairs performed under the customer satisfaction program. (13-00-89-001, Mar 2013)
• Repair program This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. (PIT5236F, Aug 2015)
• Repair program Certain vehicles that were serviced with an incorrect calibration, may have a condition in which the automatic crash response system may not work as intended because of a software problem. Dealers are to reprogram the sensing and diagnostic module (sdm). (12187C, Sep 2014)
• Repair program Certain vehicles may have a condition that if involved in a non-deployment crash may not automatically activate any post-crash actions, including an automatic crash response (acr) call from onstar, door unlock, interior lamp illumination, hazard lamp activation, hvac blower shutdown, and fuel pump… (15404, Nov 2015)

From the manufacturer's bulletins filed with NHTSA. A dealer can look up whether a car has had the work done or is still covered.

103 owner complaints · 5 recalls (check a car's VIN for open recalls) · EPA combined: 17–21 mpg · NHTSA: 5 of 5 stars · 2013 trims and features