2013 Buick Encore

37 serious complaints of 52, the most about engine (21) and power train (7); per car on the road, 1.3× this model's usual year. 6 recalls. NHTSA investigation EA21002: desiccated air bag inflator rupture.

What owners report

“Still having problems with the throttle body took it to the dealership on 2/9/2018 paid out $545.00 to have purge solenoid and evap flow changed and to have the throttle body cleaned and adjusted. Well 4 1/2 hours later the check engine light comes back on and it starts with this reduce power to the engine again.”

An owner's complaint to NHTSA about the engine, Feb 2018

“The engine oil cooler is leaking. The front driver axle shaft seal is leaking. The car is running too lean the check engine light is on. I replaced the air filter and clean fuel injectors and the car is sputtering and the check engine light is still on. The car sputters when stationary as well as moving.”

An owner's complaint to NHTSA about the power train, Mar 2019

Fixes and extended coverage

• Extended coverage Some vehicles, may have a condition in which the vehicle may hesitate and go into reduced engine power mode; i.e. driver information center message ?ENGINE POWER IS REDUCED,? malfunction indicator lamp, and reduced acceleration while driving. 25160 - Special Coverage. (GCUS-9-2598, Aug 2016)
• Extended coverage The vehicle may hesitate and go into reduced engine power mode; i.e. driver information center message ?ENGINE POWER IS REDUCED,? malfunction indicator lamp, and reduced acceleration while driving. 25160 01 - Special Coverage. (GCUS-9-2824, Sep 2016)
• Extended coverage 25160 - Special Coverage. Special Coverage bulletin 25160, released on August 5, 2016 is being temporarily suspended. (GCUS-9-2610, Aug 2016)
• Extended coverage On certain 2013-2015 model year chevrolet trax and buick encore vehicles, the rear-seat-belt buckle cover may be broken and fully separated from the rear-seat-belt buckle due to seat-belt buckle head contact between the iso fixture and the seat-hinge stud, seat-hinge bracket, or floor panel.… (14567, Jun 2015)
• Repair program The rear blocking clips on the driver's seat may be missing. Dealers will inspect for the presence of the blocking clips, and install them if they are missing. (G-164315, Apr 2013)
• Repair program This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. (PIT5236F, Aug 2015)

From the manufacturer's bulletins filed with NHTSA. A dealer can look up whether a car has had the work done or is still covered.

52 owner complaints · 6 recalls (check a car's VIN for open recalls) · EPA combined: 25–28 mpg · NHTSA: 4–5 of 5 stars · 2013 trims and features